Last updated: 23 June 2026
Barrk Marketing (Pty) Ltd respects your privacy and is committed to protecting your personal information.
This privacy policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, sign up to our mailing list, download content, attend a webinar, request a quote, or work with us as a client.
This policy applies to our website, https://barrkmarketing.com/, and to personal information collected through our online forms, email communication and marketing activities.
Who we are
Barrk Marketing (Pty) Ltd is a digital marketing agency based in Cape Town, South Africa.
Company name: Barrk Marketing (Pty) Ltd
Registration number: K2019248480
Address: 32 Willowridge, Milnerton, Cape Town, South Africa, 7441
Email: hello@barrkmarketing.com
Privacy contact: Jessica Lotze, MD
For any privacy-related questions, requests or concerns, you can contact us at hello@barrkmarketing.com.
What personal information we collect
We only collect personal information that is needed for a clear business purpose.
Depending on how you interact with us, we may collect:
- Your name and surname
- Your email address
- Your phone number
- Your company name
- Your job title
- Your website URL
- Your message or enquiry details
- Information you provide when requesting a quote
- Information you provide when signing up for a newsletter, webinar, lead magnet or gated content
- Website usage data, such as pages visited, traffic source, device type and general online behaviour
We do not collect CVs or job applications through our website at this stage.
How we collect personal information
We may collect personal information when you:
- Complete a contact form
- Request a quote
- Sign up to our newsletter
- Download gated content
- Register for a webinar
- Contact us by email
- Interact with our website
- Become a client of Barrk Marketing
We may also collect limited technical and analytics information through cookies, tracking pixels and similar technologies.
How we use your personal information
We use your personal information to:
- Respond to your enquiries
- Send quotes, proposals and related communication
- Manage client relationships
- Deliver marketing services to clients
- Send newsletters or marketing updates where you have opted in
- Share gated content, lead magnets or webinar information
- Improve our website and user experience
- Measure website and campaign performance
- Run digital advertising and remarketing campaigns
- Manage reporting, administration, legal and accounting requirements
- Protect our business, website and systems
We do not subscribe people to marketing emails unless they have opted in.
Marketing communication
If you sign up to our newsletter, download gated content, register for a webinar, or otherwise opt in to receive communication from us, we may send you marketing emails.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at hello@barrkmarketing.com.
We may still contact you about active projects, proposals, quotes, invoices, service updates or other business-related matters where relevant.
Client data
As a digital marketing agency, we may process personal information on behalf of our clients.
This may include information such as website analytics, campaign data, CRM lists, email marketing databases, ad audiences, lead information, customer information and campaign reports.
Where we process client data, we do so according to the client’s instructions and for the purpose of delivering the agreed marketing services.
We treat client data as confidential and only use it for the purpose for which it was provided.
Cookies and tracking technologies
Our website may use cookies, pixels and similar tracking technologies to understand how people use our website and to support our marketing activity.
These may include tools such as:
- Google Analytics
- Google Tag Manager
- Google Ads tracking and remarketing
- Meta Pixel
- LinkedIn Insight Tag
- TikTok Pixel
- Other analytics, advertising or performance tracking tools
These tools may collect information such as your browser type, device type, pages visited, traffic source, actions taken on the website and general location data.
We use this information to improve our website, understand visitor behaviour, measure campaign performance and run relevant advertising.
You can manage or block cookies through your browser settings. Please note that blocking cookies may affect how some parts of our website work.
At this stage, our website does not use a cookie consent banner.
Third-party tools and service providers
We use trusted third-party tools to help us run our business, manage communication and deliver marketing services.
These may include tools for:
- Email marketing
- CRM and lead management
- Website hosting
- Website analytics
- Digital advertising
- Project management
- Cloud storage
- Design and content production
- Reporting
- Accounting and administration
Our CRM and email marketing platform is Mailchimp. Our website is built on WordPress and hosted by Bionic.
We also use Google and other cloud-based tools as part of our business operations.
Some of these providers may process or store information outside South Africa.
We only work with service providers that we believe are suitable for our business needs and that support reasonable data protection and security standards.
International data transfers
Barrk Marketing works with clients in South Africa and internationally.
Some of the tools and platforms we use may store or process personal information outside South Africa. This may include countries where data protection laws differ from South African laws.
Where personal information is transferred or processed internationally, we take reasonable steps to ensure that it is protected and used only for the purpose for which it was collected.
When we share personal information
We do not sell your personal information.
We do not share website lead information with partners or suppliers for their own marketing purposes.
We may share personal information only where necessary to:
- Deliver our services
- Use trusted business tools and platforms
- Comply with legal or regulatory obligations
- Protect our rights, business, users or systems
- Manage accounting, legal, reporting or administrative requirements
Where we use third-party platforms or service providers, they may process personal information on our behalf.
How long we keep personal information
We keep personal information for as long as needed for business, legal, reporting and administrative purposes.
This applies to enquiry data, client files, project information, campaign data, communication records and related business information.
When personal information is no longer needed, we will take reasonable steps to delete it, anonymise it or securely archive it where appropriate.
How we protect personal information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
Our security measures may include:
- Secure cloud-based systems
- Access controls
- Password protection
- Limited team access where appropriate
- Use of trusted platforms and service providers
- Google Workspace security features
- Premium Google security packages
- Internal controls and team processes
No online system can be guaranteed to be completely secure, but we take privacy and data protection seriously and work to keep personal information safe.
Your privacy rights
You have the right to ask us to:
- Confirm whether we hold your personal information
- Give you access to your personal information
- Correct or update your personal information
- Delete your personal information where appropriate
- Object to certain types of processing
- Unsubscribe from marketing communication
To make a privacy request, please contact us at hello@barrkmarketing.com.
We may need to verify your identity before actioning certain requests.
Links to other websites
Our website may contain links to other websites, platforms or third-party content.
We are not responsible for the privacy practices, security or content of other websites. We recommend reviewing the privacy policies of any external websites you visit.
Updates to this policy
We may update this privacy policy from time to time.
The latest version will always be available on this page, with the latest update date shown at the top.
Contact us
For any privacy questions or requests, please contact:
Barrk Marketing (Pty) Ltd
32 Willowridge, Milnerton, Cape Town, South Africa, 7441
Email: hello@barrkmarketing.com
Privacy contact: Jessica Lotze, MD